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The GoFundMe Guarantee: If something isn’t right, we will refund your donation.
Your donation is protected.
It takes a leap of faith to help someone else. That’s why we want to honor your generosity by backing it up with the first and only guarantee for crowdfunding: the GoFundMe Guarantee.
In the rare case that something isn’t right, we will refund your donation.
Funds go to the right place.
Every day, thousands of people get the help they need from generous donors. Our team of specialists work night and day to make sure that funds get to the intended recipient, every time.
If funds aren’t delivered to the right person, we will donate the missing amount.
I’m a Donor
Protecting your generosity is our top priority. If you, law enforcement, or GoFundMe finds that campaign funds have been misused, then you are eligible for a refund.*
How do I make a claim?
You can always reach out to GoFundMe with any questions by contacting our Happiness Team.
*The GoFundMe Guarantee applies to campaigns in the United States, Canada, United Kingdom, Australia, Germany, Spain, France, Italy and the Netherlands. Some refund and donation limitations and restrictions apply. View our policy for full details.